Currently Senior Product Manager — Alice Labs
Niaz
Mor/shed
Senior Product Manager · Product Lead — running product as an operating system, problem definition to GA
Dhaka, BD — UTC+6
product strategyb2b saasend-to-end ownershipprds & specscross-functional executiondistributed teamsai productsplatform thinkingproduct opsdiscovery → delivery
§ Profile
Product specialist with 15+ years owning B2B SaaS and complex digital platforms — accountable for strategy, PRDs, and delivery; trusted with the messy middle where engineering, design, and business value have to meet. A hands-on product lead who runs every release through a stage-gated pipeline — handoff to GA to retro — in one source of truth the whole company can see.
15+
Years in product
$115M+
Contracts won
27
Int’l brands
13
Govt. bodies
6+2
UN · dev banks
Experi/ence
5 roles · 18+ yrs2024 —
Present
Present
Senior Product ManagerAlice Labs Pte. Ltd.
- Own end-to-end product lifecycle for enterprise SaaS — from customer problem definition through productization, execution, rollout, and iteration — ensuring outcomes aligned with strategic business value.
- Lead engineering, design, QA, and DevOps coordination to set clear priorities, reduce execution friction, and sustain delivery velocity.
- Support individual contributors to strengthen execution quality and communication across remote and global counterparts in a hybrid, distributed setup.
- Established consistent product practices in documentation, sprint planning, retrospectives, and continuous improvement — including a stage-gated release pipeline (handoff → beta → phased rollout → GTM & docs → GA → retro) tracked in a single source of truth.
- Launched Raven AI features — specialized AI agents, agent resources, human-agent copilot, AI performance reports, and AI revenue metrics — enabling rapid adoption and onboarding of 25+ Raven clients within 2 months, driving a significant lift in product revenue.
- Drove a ~50% increase in team productivity by introducing structured product-ops and tracking frameworks.
- Eliminated legacy gaps in bug management and feature neglect — unresolved issues reduced to 0%.
- Boosted product stability by ~70%, improving user confidence and reducing support overhead.
- Supported leadership in securing international VC funding by elevating product maturity and delivery predictability.
~8 yearsProduct leadership
Product DirectorIntegrated Software and Technologies Ltd.
- Defined product strategy for enterprise solutions; translated business inputs into high-quality requirements.
- Managed product owners and analysts, instilling disciplined product thinking and delivery practices.
- Strengthened proposal success rates and expanded portfolio by structuring product scoping for large SaaS bids — central to the $115M+ contracts won across the period.
2 yrs 6 moDelivery
Project ManagerHogarth Worldwide
- Oversaw multi-disciplinary teams to deliver client solutions on schedule and within scope; partnered across creative, strategy, and tech teams.
- Ensured delivery discipline and clear stakeholder alignment throughout project lifecycles.
~2 yearsAnalysis
Senior Business AnalystTigerIT Bangladesh Ltd.
- Led technical requirements analysis and authored complex system specs for international tender submissions, then SRS docs for the implementation team.
- Increased competitive success in global bids via precise requirements articulation and tight collaboration with engineering.
3+ yearsFoundations
Systems AnalystInfrablue Technology
- Conducted system design and requirements definition supporting in-house product development pipelines.
- Streamlined system requirements analysis and specification — reducing engineering friction, accelerating delivery cycles, and improving handoff clarity across product, design, and engineering.
Selected works
SaaS · Gov · UN · TelcoMyAlice — AI-powered B2B customer engagementAlice Labs
Robi Agent Assistance with CopilotRobi Axiata
Robi Generative AI ChatbotRobi Axiata
AI-Powered Agent Assistance & ChatFaysal Bank
Ooredoo Digital DevelopmentOoredoo Myanmar
MyOoredoo Self-care AppOoredoo Myanmar
Akash DTH Web/Mobile ApplicationBeximco
Bangladesh National GRSCabinet Division
Kenya NDMA Hunger Safety Net MISWorld Bank
Bangladesh Prison Management SystemUNHCR
Interpol FIND-IMS IntegrationInterpol
EU Returnee Case Management SystemIOM
EU RCMS — AFISIOM
School Food Program e-Payment SystemWFP
Bangladesh TA SSSR Social Protection MISEU
Bangladesh SPFMSP Social Protection MISFCDO UK
Bangladesh Smart NID CardsWorld Bank
Nepal Voter Registration SystemUNDP
Border Control & IMSRoyal Gov of Bhutan
DMP Criminal Identification SystemUNDP
Recog/nition
Awards · features · volunteeringMicrosoft Imagine Cup — Worldwide Winner2011
Microsoft Imagine Cup — Bangladesh Champion2011
Featured in Grameenphone TVC2013
Featured in Ityadi (Hanif Sanket’s TV Show)2013
AIUB Vice Chancellor’s Award2009
National Hackathon — Executive Mentor (ICTD)2016
DICFW Mentor & Judge — Women in Digital2015–17
MSP Country Lead — Microsoft2010–11
Bangladesh Betar Actor — Bangladesh Scouts1997
GraphicPeople Award of Recognition2016
AIUB Scholarship of Merit2004
Government Scholarship of Merit2001
Educa/tion
BSc SE · 20092005 — 2009
B.Sc. in Software Engineering
American International University–Bangladesh (AIUB)
Vice Chancellor’s Award
Best Project & Thesis, 2009
Best Project & Thesis, 2009